ABOUT US

Welcome to Scoot Mobility UK

 

TERMS OF SALE.

 

We sell pre-owned scooters and we do not repair them in any way. We test them and make sure they are fully working and clean and service them, but that is all.

 

Therefore we offer only a 14 day money-back guarantee, which means that if your scooter develops a fault within 14 days of delivery, we will offer to repair it free of charge and if it cannot be repaired we will give you a full refund.

 

If a repair is required within the first 14 days you must return the scooter to us for repair at your own expense.

 

If you are offered a free repair and you turn this down, you must return the scooter to us at your own expense before receiving a refund and we reserve the right to charge an admin fee to cover the cost of repairing it so we can resell it.

 

If a scooter is returned to us with damage that has happened since we despatched it, we will cancel the guarantee and no refund will be issued.

 

OUR PROMISE TO YOU

 

IT IS OUR INTENTION TO ALWAYS DEAL FAIRLY WITH ALL CUSTOMERS AND WE WILL ALWAYS STRIVE TO RECTIFY ANY PROBLEMS BY OFFERING TO TAKE ALL REASONABLE STEPS TO ENSURE YOU ARE HAPPY WITH YOUR PURCHASE..

 

 

 

 

 

 

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IS BUYING PRE-OWNED A GOOD IDEA?

 

Well... yes it is! The cost of buying a brand new one is just too much for many people and since these machines are robust and long lasting, a mobility scooter with a careful previous owner is often as good as a brand new one. In fact in some ways it is better because it is "run in" and tested in use so any little kinks or problems will have been ironed out.

 

We sell these scooters just as we receive them - that is to say they are not refurbished or repaired by us in any way, we simply test them to make sure they are in full working order. Therefore we offer a 14 day money back guarantee with them, but we do keep spare parts for them and you are welcome to come and visit us at our base near Wigan and test any of our models before buying.